Terms & Conditions

By accessing and placing an order with The Thread Co., you agree to the following terms:

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1. Handmade Nature
All our products are handcrafted with care. Slight variations may occur, this is part of what makes each piece special.

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2. Custom & Pre-Order Timelines
Custom orders and made-to-order items may take longer to process. While we aim to meet timelines, delays can happen due to the nature of handmade work.

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3. Digital Downloads
Purchased patterns are for personal use only and cannot be redistributed, resold, or used commercially.

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4. Intellectual Property
All designs, patterns, and images are the intellectual property of The Thread Co. Please do not copy or replicate without permission.

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5. Pricing & Payment
Prices are listed in INR. We reserve the right to update prices, shipping charges, and product details at any time.

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6. Order Cancellations
We do not accept cancellations once an order is placed, especially for customised or digital products.

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7. Communication
For any queries or concerns, please contact us via email or Instagram, we’re happy to help!